DESIGNING STRUCTURES & SYSTEMS
Impacting Systemic Change:
Evaluating complex environments for better outcomes
Live instructor • Ten week course
Weekly office hours • Fully remote
From health care to retail, design is expanding to complex systems of people, environments, processes and tools. In Designing Structures & Systems you will learn tools and methods to holistically understand a system and its intricacies and identify opportunities to create a more idealized future state.
Who should take this course?
Early to Mid-Level Researchers
Grow your ability to turn synthesized data into compelling narratives that speak to broader audiences and more effectively drive change on teams.
Product Designers
Develop a deeper understanding of user needs and behaviors, create more informed and innovative design solutions, and communicate their insights compellingly to stakeholders
Product Managers
Enhance your capacity to understand user needs, guide the development of user-centered products, communicate effectively with design and development teams
Designing Structures & Systems
NEXT COURSE BEGINS: OCTOBER 7, 2024
Upon completing this course, you will be able to effectively evaluate, analyze, and make tangible representations of physical, digital, and cultural components and processes that articulate their relationships and impact on outcomes.
Format: Receive live instruction from AC4D faculty in a remote setting
Duration: 10 weeks
Time per week: 4 course hours per week, 40 course hours in total; M/W, 7-9 PM CST
Tuition: $4,000 $2,500
Location: Remote
This course will enable you to:
Visualize the way a person experiences a product, system, or service
Identify and highlight opportunities to improve existing design/person touchpoints
Propose improvements or innovations in experiences through the use of stories and narrative
Sketch new ideas and describe the value of these new ideas
Propose ideas in a persuasive and highly visual manner
Designing Structures & Systems Curriculum
Week 1: Introduction to Experience & Service Slices
Week 2: Journey Mapping
Week 3: Systems Thinking & Critique
Week 4: Service Slices Presentation
Week 5: Working Session
Week 6: Presenting Complex Artifacts
Week 7: Experience Vision
Week 8: Scenarios, Storyboards, Vignettes & Value Promise
Week 9: Design Criteria
Week 10: Final Presentations & Critique
